Returns Policy
EFFECTIVE DATE
01/07/2024
1. Return of product(s) can only be arranged under the following reasons:
a. If the product(s) delivered is in damaged or defective condition; or
b. If the product(s) is expired; or
c. If the product(s) is different from the Order delivered.
Product(s) for exchange shall be returned in its original condition (unused and unmarked), quantity and packaging as it first delivered to customer together with proof of purchase.
2. For return of product(s), there will be no refund in cash to customer.
3. In order to return, customer must provide Order Confirmation Email (in mobile or in printed) as proof of purchase.
4. If customer received any items in the conditions as stated in above, and customer wishes to return, customer need to notify Customer Service by phone +603 87238368 or email us by submitting contact us form here: www.bs-nutrition.com/contact-us to report on the product(s) within 14 days of receiving the goods. Please allow up to 3 working days for your inquiry to be processed.
Date of last update: 01/07/2024

